Information We Collect
We collect information that visitors, prospects, customers, or authorized users provide directly, including name, business contact details, company information, project requirements, support requests, and messages sent to CloudLogic Connect.
When CloudLogic Connect supports connected financial workflows, we process only the information needed to provide the requested workflow, maintain security, troubleshoot issues, comply with legal obligations, and honor customer instructions.
How We Use Information
We use information to respond to inquiries, provide professional services, operate and secure systems, document work, maintain customer relationships, support authorized integrations, monitor performance, and improve operational reliability.
Security Practices
CloudLogic Connect uses administrative, technical, and operational safeguards designed to protect in-scope consumer and customer data. These practices include secure token and certificate-based authentication, MFA, centralized identity and access management, access reviews, zero trust access controls, vulnerability remediation SLAs, and documented access control policies.
Sharing
We do not sell personal information. We share information only with authorized service providers, integration partners, professional advisers, legal or regulatory parties when required, or customer-approved recipients needed to deliver the requested service.
Retention And Deletion
CloudLogic Connect retains information only as long as needed for the purpose collected, contractual obligations, operational records, security requirements, or legal compliance. When information is no longer needed, we delete or de-identify it according to our data deletion and retention practices.
Access And Choices
Customers and authorized users may request access, correction, deletion, or additional information about personal data handled by CloudLogic Connect, subject to identity verification and applicable legal or contractual requirements.
Contact
Questions about this policy or CloudLogic Connect privacy practices can be sent to hello@cloudlogicconnect.com.
